The Requirement:
A large public sector organisation was under pressure to clearly show how its IT spend was supporting specific public services. Our client needed to move towards a “show-back” reporting of IT costs as part of delivering a greater insight of technology spend to senior stakeholders.
The Approach:
In the early phases of the engagement we worked with our client to identify and map key fields within their general ledger to our own chart of accounts (COA). Once complete, we then mapped the client’s assets and service elements to the same COA.
After mapping was completed and validated, a specific business area was chosen as a pilot. Using our detailed methodology and playbook we worked with the client to identify each IT element used by the pilot business function and then used that information to further enhance the data previously mapped. Initial design of Dashboards was also undertaken at this time.