I guess you could do some market research or even issue a tender, look in to all the various different options for IT delivery, review every company that provides.
IT services and also has experience in your industry, compare them against each other and so on… That all sounds very time consuming, and it is! Especially if you don’t have the experience or a knowledgebase to start with.
Enlisting a third-party organisation to review your IT takes an immense amount of unnecessary strain off of you, enabling you to focus on your core business, whilst still being proactive in trying to reduce costs and improve services.
Benchmarking has long been the traditional approach to measuring “value” of the IT services. While it is a widely accepted approach, it can be time consuming, require significant effort and it can be seen to be relatively expensive.